Alt: black and white digital device representing Unified Communications

Unified Communications as a Service (UCaaS) isn’t just a buzzword. It’s your answer to fragmented tools, ageing on-premises hardware and support queues that sap your team’s momentum. But with so many providers out there, how do you choose the right one? Let’s compare a well-known competitor’s UCaaS offering with our Connected Solutions Hub—and show you why our approach helps you do more, faster, and more securely.

UCaaS Showdown: AllCovered vs Connected Solutions Hub

Feature / Capability	AllCovered UCaaS	Connected Solutions Hub
Deployment Model	Cloud-based, white-glove migration	Cloud-native, hybrid-ready
Voice & Video Integration	Microsoft Teams, Webex, SIP Trunking	Managed Voice Solutions plus SIP
Support & SLAs	24/7 U.S.-based help desk, 100% uptime	UK/EU/North America support, 99.99% uptime SLA
Data Management	Minimal analytics	Data Management Suite with real-time dashboards
Collaboration Tools	Team Messaging, HD Video Conferencing	Collaborative Tools with project workflows
Security & Compliance	SOC 2, HIPAA-ready	Built-in cybersecurity, SOC 2, PCI DSS, GDPR
Scalability & Pricing	Per-user flat fee, no surprise charges	Flexible tiered plans, pay-as-you-grow
Industry Customisation	Finance, Healthcare, Government templates	Fully tailored solutions for SMEs & corporate clients

What AllCovered Does Well

Rapid, white-glove migrations.
Seamless Teams & Webex integration.
U.S.-based help desk that picks up in seconds.

Where It Falls Short

Data insights: Limited analytics beyond call recording.
Regional focus: U.S. support may not suit EMEA working hours.
Security gaps: No unified data management with strong access controls.

That’s where Connected Solutions Hub comes in.

Why Choose Connected Solutions Hub?

We build on the strengths of modern UCaaS—and fill in the gaps. Our Managed Voice Solutions, Data Management Suite and Collaborative Tools work together to create one smooth, secure environment.

1. Managed Voice Solutions

• Cloud-ready voice channels via SIP trunking.
• Advanced call routing and enterprise-grade telephony.
• Flexible per-user pricing, no hidden line-rental fees.

2. Data Management Suite

• End-to-end data governance and compliance.
• Real-time analytics dashboards.
• Secure storage, automated backups and audit trails.

3. Collaborative Tools

• Persistent channels for team chat and file sharing.
• Integrated project workflows and task boards.
• Mobile-first apps so your team stays connected anywhere.

The good news? You get all three in a single pane of glass.

Seamless Implementation in Four Steps

We take care of the heavy lifting, so you can focus on business:

Discovery – We audit your environment, spot bottlenecks and set success metrics.
Design – Tailored architecture maps your teams, security needs and growth plans.
Deployment – Smooth migration, number porting and user training—minimal downtime.
Ongoing Support – Dedicated Success Manager, proactive monitoring and quarterly optimisations.

Go live in just 30 days, and watch your teams communicate like never before.

Security & Compliance at the Core

Cyber-threats are real. Fragmented systems leave gaps. Our platform embeds robust security:

End-to-end encryption and multi-factor authentication.
GDPR-ready data controls for the UK and EU.
SOC 2 and PCI DSS certified environments.

No shortcuts. No surprises.

Fit for Every Industry and Business Size

Whether you’re a growing SME or a global enterprise, our solutions flex to your needs. We’ve helped:

Healthcare providers secure tele-triage and patient communications.
Financial firms maintain audit trails and compliance across branches.
Professional services teams collaborate on proposals and share large files securely.

Sound like what you need?

Ready to Transform Your Communications?

Stop juggling multiple tools. Eliminate costly on-prem hardware. Secure your sensitive data.

Experience the Connected Solutions Hub difference and streamline voice, data and collaboration under one roof.
👉 Get your free consultation today and see how UCaaS should really work.