Real-time visibility isn’t a luxury anymore. It’s a must. When your infrastructure creaks under pressure, you need Infrastructure Analytics that keep you in the loop—fast. Today, we compare two heavy hitters: Datadog’s Real-Time BI and Hex’s AI-driven platform. You’ll see what works, what doesn’t, and how to pick the right tool for your team.

Why Real-Time Infrastructure Analytics Matter

Picture this. Your website slows. Orders stall. You hear the phones ringing.
What now?

You need to know:
– Which server is choking?
– How many users dropped off at checkout?
– Which campaign is underperforming?

Infrastructure Analytics does more than show charts. It ties business metrics (purchases, sign-ups) to underlying systems (servers, containers). You spot the root cause—before customers complain.

A Tale of Two Platforms

Datadog Real-Time BI

Datadog has earned respect in monitoring circles. Its BI tool shines in:
– Transaction-Level Tracking
Track purchases processed, ad impressions, even check-ins—right from your app.
– Unified Data
Mix infrastructure metrics (CPU, memory) with real-user actions (clicks, page loads).
– Long-Term Retention
Keep full-granularity data for 15 months. Perfect for trend analysis.
– Instant Alerts
Composite alerts notify you when specific conditions align. No more batch delays.

Limitations to consider:
– Steep learning curve for non-technical teams.
– Rigid tagging structure might block custom workflows.
– Limited collaborative features outside dashboards.

Hex: AI-Powered Collaborative Analytics

Enter Hex. It empowers teams at every skill level. No gatekeepers. No hidden stores.

Key offerings:
– Collaborative Notebooks
AI-powered, support Python, SQL, and no-code. Real-time collaboration in one canvas.
– Self-Serve Exploration
Point, click, get answers. Governed data, zero hand-offs.
– Data Apps
Turn insights into apps. Stakeholders explore KPIs, leave feedback, stay engaged.
– Conversational AI Interface
Ask questions in plain English. Get SQL or Python back in seconds.

Hex closes the gaps:
– Democratise Analytics
Data analysts, executives, and departmental teams all use the same workspace.
– Built-in AI
No more switching between tools. AI suggests queries, points out anomalies.
– Flexible Collaboration
Everyone sees updates live—no version conflicts.

Side-by-Side Comparison

Feature	Datadog Real-Time BI	Hex AI-Driven Analytics
Data Correlation	Business + Infra metrics via tagging	Seamless mix with AI-suggested joins
User Accessibility	Requires technical know-how	Self-serve for non-tech teams
Collaboration	Read-only dashboards	Live editing, comments, notebooks, Data Apps
Custom Analysis	Limited to vendor-backed integrations	Open code (Python, SQL) + no-code options
AI Assistance	Anomaly detection in alerts	Conversational interface + Notebook Agent
Retention & Scaling	15 months, hosted platform	Custom retention & on-demand compute

How Hex Bridges the Gaps

The good news? You don’t have to choose between power and ease. With Hex, you get:
– Real-time Infrastructure Analytics that anyone can explore.
– AI-driven insights, without the dependency on a central analytics team.
– Data Apps that turn complex dashboards into interactive experiences.
– A single platform for code and no-code users.

Imagine your marketing team asking, “How many carts were abandoned last hour?” They click a Data App. Boom—they have the answer. No waiting. No tickets.

Choosing the Right Tool for Your Team

When you weigh cost, collaboration, and AI-readiness, ask yourself:
– Do you need a platform built for self-service analytics?
– Are your engineers drowning in alerts, while business teams wait on reports?
– Would AI-powered notebooks speed up your workflows?
– Do you want to turn insights into shareable, interactive apps?

If the answer is yes, Hex is built for you.

Ready to transform the way your team handles Infrastructure Analytics?
Visit hex.tech and start your journey to clearer, faster, smarter decision-making.