Why real-time crash reporting matters

Imagine driving on a dark motorway. Suddenly, you hear a loud bang—your tyre blows. You’re stranded in seconds. Now imagine you’ve got night-vision goggles and an immediate emergency beacon. That’s the difference between traditional crash logging and real-time crash reporting.

User experience hinges on speed.
• A two-hour lag in crash visibility can feel like an eternity to a frustrated user.
Downtime costs money.
• Every minute an app is down or unstable equates to lost transactions, ad revenue, or subscription sign-ups.
Detailed context slashes debugging time.
• Automatic breadcrumbs, stack traces, and device snapshots turn detective work into a review of a clear, time-stamped log.

In today’s mobile-first world, users expect flawless performance. If your app hiccups, they’ll switch to a competitor in the blink of an eye. Real-time crash reporting gives you laser-focused insights—letting you prioritise the worst issues, replicate the environment, and roll out a patch in record time. 🛠️

Competitor overview: Firebase Crashlytics

When it comes to crash analytics, Firebase Crashlytics is often the first stop on many developers’ journeys. It’s part of the wider Firebase suite, so if you’re already in Google’s playground, the integration feels almost too easy.

Out-of-the-box crash capture
Install the SDK in a few lines of code and crashes start rolling into your dashboard.
Issue grouping
Similar errors are clustered together, offering a neat “to-do list” for your bug squad.
Release monitoring
Track new app versions in real time—know instantly if the latest update tanks stability.
Custom breadcrumbs & logs
Drop navigation events, API calls, and custom notes around each crash for richer context.
Alerts & integrations
Hook into Jira, Slack, BigQuery, or your CI/CD pipeline to keep everyone in the loop.

Firebase Crashlytics brings robust capabilities. It’s battle-tested, widely adopted, and sits snugly inside Google’s ecosystem. If you’re a small team or just starting out, it’s hard to beat the “free, easy, and integrated” pitch.

Limitations of Firebase Crashlytics

But every hero has its kryptonite. Think of Firebase Crashlytics like a high-performance sports car that only runs on one brand’s petrol. Sure, it’s fast—but you’re forever tied to their pumps.

Vendor lock-in
Your data lives in Firebase. Exporting it—or moving to another service—can be a massive headache.
Privacy concerns
Under the hood, Google Analytics events may be captured even if you don’t explicitly enable them. 😬
Cloud-only delivery
No on-prem or self-host option for teams bound by strict compliance requirements (GDPR, HIPAA, FedRAMP).
Latency on large logs
Under high traffic, logs can queue up. You end up playing catch-up rather than getting true real-time visibility.
UI constraints
Custom dashboard layouts and advanced visualisations? They’re not exactly Crashlytics’ strong suit.

If you’re anxious about data sovereignty, high-frequency logging, or fine-grained customisation, these pain points can quickly snowball into big roadblocks.

Introducing Logtrics

Enter Logtrics—the crash reporting solution built by developers, for developers. It’s a privacy-first, vendor-neutral platform engineered for real-time performance and complete data control.

Key highlights:

Instant crash notifications 🚨
Alerts ping your inbox or Slack the instant a crash happens. No queues, no delays.
Multi-framework compatibility 🔧
iOS, Android, React Native, Flutter—you name it, Logtrics supports it.
Self-host or cloud deployment ☁️🏠
You choose where your data lives. On-prem for maximum compliance or cloud for zero ops overhead.
Serverless log management
Scale automatically without provisioning additional servers or Kubernetes clusters.
Custom attributes & unlimited logs
Tag events with user IDs, session durations, device info—whatever you need to troubleshoot smartly.

With Logtrics, every crash report arrives complete with stack traces, user actions, device metadata, and optional breadcrumbs. It’s like having your own crash-response pit crew, ready 24/7, and barking out solutions in real time. 🏁

Side-by-side comparison

Feature	Firebase Crashlytics	Logtrics
Real-time crash reporting	Yes, but logs can batch at high volume	Yes—instant crash notifications
Data ownership	Hosted by Google	Self-host or cloud—full control
Privacy	Google Analytics tie-in	Privacy-first—no hidden tracking
Framework support	Android, iOS, Unity, Flutter	Android, iOS, React Native, Flutter
Custom logging	Breadcrumbs, events via SDK	Custom attributes & logs—unlimited
Integrations	Jira, Slack, BigQuery, Android Studio	Jira, Slack, GitHub, custom webhooks, plus open API
Pricing	Free	Free tier up to 10K logs/month; flexible paid plans
Deployment flexibility	Cloud-only	Cloud-based or self-hosted

Spot the differences

Logtrics’ self-host option is a game-changer for regulated industries.
No vendor lock-in: migrate, back up, and even spin up a second cluster in minutes.
Privacy-first design means GDPR, CCPA, and HIPAA compliance without complex workarounds.

In short, Logtrics removes the walls around your data, gives you full visibility, and never slows down under pressure. 💪

Benefits of choosing Logtrics for real-time crash reporting

Speedy debugging
Crashes hit your inbox in seconds. Patch live before users even notice—and watch your 5-star ratings climb! 🌟
Better prioritisation
Impact metrics show real-user crash rates. Tackle high-impact bugs first and keep churn low.
Transparent data control
Own your logs. Set retention windows, encryption keys, and purge schedules to suit your policy.
Seamless integration
Our SDK goes in within minutes. It plays nicely with your CI/CD, APM, and monitoring tools.
Cost predictability
Free tier with generous limits. Scale your plan up only when you need extra capacity—no hidden fees.

Plus, you can run Logtrics alongside Firebase Crashlytics during migration. Compare side-by-side and decide at your own pace.

“Switching to Logtrics cut our crash-to-fix time in half. The real-time alerts and detailed context make all the difference.”
— Mobile Team Lead, Tech Startup

How to get started with Logtrics

Ready to leave slow crash reporting in the dust? Here’s your quick-start roadmap:

Sign up at logtrics.io.
Choose cloud hosting or download our self-host package for on-prem deployment.
Install the SDK in your iOS, Android, React Native, or Flutter project: