Learn how to effectively share your product feedback on the Asana Forum with our comprehensive getting started guide.

Introduction

Providing meaningful product feedback is crucial for the continuous improvement of tools like Asana. Whether you’re a startup founder, a product manager, or a developer, your insights can significantly influence the features and functionalities that shape your workflow. This guide will walk you through the best practices for sharing your product feedback on the Asana Forum, ensuring your voice is heard and your suggestions are prioritized.

Sharing detailed and constructive feedback helps Asana’s product team understand user needs, identify pain points, and prioritize feature requests. Effective feedback leads to enhancements that align with users’ workflows, ultimately making Asana a more powerful tool for everyone.

Follow these steps to ensure your feedback is clear, actionable, and stands out to the Asana community and product team:

1. Search Before You Post

Before submitting new feedback, use the search bar located in the top right corner of the Asana Forum to check if your request already exists in the #productfeedback category. If a similar post is found, upvote it instead of creating a duplicate. This helps the product team gauge the demand for specific features based on community interest.

2. Focus on One Request Per Post

To maintain clarity and effectiveness, limit each post to a single feature request. If you have multiple suggestions, submit them separately. This approach allows other users to vote on individual features, giving the product team a clear understanding of which enhancements are most desired.

3. Be Specific and Provide Context

Detailed feedback is more actionable. Explain how you and your team use Asana and how the suggested feature would improve your workflow. Contextualizing your requests helps the product team prioritize features that have the most significant impact.

Do:

“I would like the option to see Custom Fields in My Tasks. When I’m looking at My Tasks, sometimes a Task is overdue because I’m waiting on information from a client. My workflow would be smoother if the Custom Field showed ‘Awaiting information’ in a My Tasks column. This way, I know at a glance that I can’t proceed right now and will move on to another task.”

Don’t:

“I want Custom Fields in My Tasks.”

4. Engage with the Community

Respond to comments on your posts, provide additional details if asked, and participate in discussions. Engaging with other users can help refine your suggestions and demonstrate the importance of your feedback.

Best Practices for Effective Product Feedback

Clarity: Use clear and concise language to describe your suggestions.
Relevance: Ensure your feedback aligns with your workflow and actual use cases.
Constructiveness: Focus on how the feature can solve a problem or enhance functionality.
Evidence: Provide examples or scenarios where the feature would be beneficial.

Leveraging FirstUser for Enhanced Feedback

While sharing feedback on the Asana Forum is valuable, platforms like FirstUser can complement this process by offering a structured method for obtaining detailed insights. FirstUser’s Karma system incentivizes community engagement, ensuring you receive reciprocal and meaningful feedback from fellow entrepreneurs and product builders. By integrating FirstUser into your feedback strategy, you can gather diverse perspectives and refine your product offerings based on comprehensive reviews.

Conclusion

Sharing your product feedback effectively on the Asana Forum can lead to meaningful enhancements that benefit your workflow and the broader Asana community. By following these best practices, you ensure your suggestions are heard, understood, and prioritized by the product team. Additionally, leveraging platforms like FirstUser can further amplify your feedback efforts, providing a robust support system for your product development journey.

Ready to take your product feedback to the next level? Join FirstUser today and start receiving genuine, actionable insights from a community of like-minded entrepreneurs and product builders.