Learn how North Greenville University’s IT Services support students with comprehensive solutions for computer, internet, account, and printing needs.

Comprehensive IT Support for Students

At North Greenville University, technology is integral to academic success and daily operations. The Information Technology Services (ITS) department is committed to providing robust support to students, faculty, and staff, ensuring that everyone can effectively utilize the technological resources available on campus.

Technical Assistance and Troubleshooting

The ITS Help Desk is your primary resource for resolving a wide range of technical issues. Whether you need help with software installations, virus removal, or minor hardware repairs, our team is ready to assist. You can request support by:

Submitting a support ticket through the Trailblazer Help Desk
Sending an email from your NGU email account
Calling the ITS Help Desk at 864.977.7272 during business hours
Visiting the ITS building at 103 Wingo Street on campus

Support Hours:
– Monday-Thursday: 8:30 am – 5:00 pm
– Friday: 8:30 am – 12:00 pm

Essential Technology Services

Our IT Services are designed to meet all your technological needs, ensuring a smooth and efficient academic experience:

Computer Services: Access to student computers and support for personal devices.
Internet Services: Reliable campus-wide Wi-Fi to keep you connected.
Account Management: Assistance with setting up and managing your university accounts.
Printing Solutions: Convenient printing services available across campus.

On-Campus Accessibility

Located at a central spot on campus, the ITS building is easily accessible to all members of the North Greenville University community. Our dedicated staff is available in person during regular business hours to provide hands-on assistance, ensuring that your IT issues are resolved promptly and effectively.

Embracing Innovation and Continuous Improvement

North Greenville University’s IT Services are not just about solving immediate technical problems; we are committed to continuous improvement and innovation to enhance your overall academic experience.

Continuous Improvement and Innovation

Our team stays at the forefront of technological advancements to optimize campus technology. By exploring innovative solutions and best practices, we ensure that you have access to the latest tools and resources to support your studies and projects.

Feedback and Collaboration

We believe that collaboration is key to providing exceptional IT support. Your feedback is invaluable in helping us understand your needs and improve our services. We encourage you to share your thoughts, suggestions, and ideas with us, fostering a collaborative environment that benefits the entire NGU community.

Policies and Security

Using university-provided technology responsibly is essential. By utilizing our services, you agree to adhere to the acceptable use policies set forth by North Greenville University. These policies ensure that our technological resources are used ethically and securely, protecting both personal and institutional data.

Your Technology Partner at NGU

The IT Services Helpdesk at North Greenville University is dedicated to empowering your academic and professional endeavors with reliable, responsive, and user-centric support. Whether you need assistance with setting up your email, connecting to Wi-Fi, or troubleshooting a device, our team is here to help you navigate your technological journey smoothly.

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