Discover how Saint Mary’s College IT Services support the institution’s mission by providing reliable technology solutions for students, faculty, and staff.

Empowering the Campus Community

At Saint Mary’s College, IT Services play a pivotal role in fostering an environment of productivity and innovation. By offering a comprehensive suite of technology solutions, the IT department ensures that every member of the campus community has the tools they need to succeed.

Comprehensive Service Offerings

Saint Mary’s IT Support encompasses a wide range of services designed to meet diverse technical needs:

Technology Planning and Policy: Strategic planning to align IT initiatives with the college’s goals.
Technology Project Life Cycle: Managing projects from inception to completion to ensure timely and effective implementation.
IT Self-Service Portal: A user-friendly platform for accessing support, submitting tickets, and finding resources.

Enhancing Productivity and Collaboration

Effective collaboration and seamless productivity are at the heart of Saint Mary’s IT Services. By providing cutting-edge educational technology, the IT department empowers faculty and students alike.

Educational Technology for Faculty

Faculty members have access to advanced tools and resources that enhance teaching and learning experiences:

Digital Classroom Solutions: Interactive tools that facilitate engaging and dynamic lessons.
Software Support: Assistance with essential applications to streamline academic workflows.

Robust Security Measures

Ensuring the security of the campus’s digital infrastructure is a top priority. Saint Mary’s IT Support implements robust cybersecurity protocols to protect sensitive data and prevent unauthorized access.

Multi-Factor Authentication (MFA): Strengthening account security through additional verification steps.
Regular Security Updates: Keeping systems up-to-date to defend against emerging threats.

Dedicated Support Services

Saint Mary’s IT Services are committed to providing exceptional support to all users. The dedicated Service Desk is available to assist with any technical issues, ensuring minimal disruption to academic and administrative activities.

Service Desk Accessibility

Location: Galileo Hall, Room 111
Contact: (925) 631-4266
Hours:
Monday to Friday: 7:30 AM – 7:30 PM
Saturday: 7:30 AM – 3:30 PM
Sunday: Closed

Proactive Communications

Stay informed with the latest updates and news from the IT department:

Planned Maintenance Alerts: Notifications about scheduled outages and maintenance activities.
Security Reminders: Important updates on security protocols and best practices.

Commitment to Innovation and Sustainability

Saint Mary’s IT Services are not only focused on current technological needs but also on future-proofing the campus’s IT infrastructure. Embracing digital transformation and sustainable practices ensures that the college remains at the forefront of educational innovation.

Cloud Solutions: Enhancing collaboration and accessibility through scalable cloud services.
Sustainable IT Practices: Implementing eco-friendly technologies to reduce the campus’s carbon footprint.

Conclusion

Saint Mary’s College IT Services are integral to creating a dynamic and secure educational environment. By providing reliable and innovative technology solutions, the IT department enhances the productivity and innovation of students, faculty, and staff.

“Our goal is to promote the effective use of technology to enhance productivity, collaboration, and innovation for the students, faculty, and staff of Saint Mary’s College of California.”

Explore comprehensive IT solutions with SCC