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Attend Pioneer, the premier summit for AI customer service leaders, on October 9th in NYC. Learn, connect, and be inspired by industry innovators driving the future of customer service AI.

Elevate Your Expertise at Pioneer Summit 2025

In the dynamic realm of customer service, staying ahead means embracing the latest advancements in technology. Pioneer 2025, scheduled for October 9th in New York City, is the ultimate destination for professionals dedicated to revolutionizing customer interactions through AI. This summit is tailored for leaders eager to harness the power of AI in enhancing customer service operations, driving efficiency, and fostering unparalleled customer experiences.

Why Pioneer is a Must-Attend Customer Service AI Event

Connect with Industry Innovators

Join over 400 leaders from North America, Europe, and Asia who are at the forefront of integrating AI into customer service. This summit offers a unique platform to network with peers, AI engineering PhDs, and solutions experts who are shaping the future of customer interactions.

Gain Insights from Thought Leaders

Learn directly from the visionaries who are driving the AI revolution in customer service. Featured speakers like Gary Vaynerchuk, CEO of VaynerMedia, and Isabel Larrow from Anthropic, will share their experiences and strategies for leveraging AI to transform customer support and drive business growth.

Explore Cutting-Edge AI Technologies

Discover how advanced AI Agents, such as Fin by Intercom, are redefining customer service by handling complex inquiries with high accuracy and efficiency. Gain firsthand knowledge of the latest tools and technologies that can elevate your customer service operations to new heights.

Strategic Sessions and Workshops

Attend insightful sessions that delve into the practical applications of AI in customer service. From AI transformation trends to hands-on workshops on evaluating and implementing AI Agents, Pioneer provides actionable strategies to integrate AI seamlessly into your business processes.

Highlighted Agenda at Pioneer Summit

Keynote Presentations

Eoghan McCabe: Welcome address and overview of the current landscape of AI in customer service.
Paul Adams: Introduction to the latest Fin product launches and their impact on customer service.
Des Traynor: Visionary insights on the evolving role of AI Agents in the future of customer service.

Interactive Sessions

Inside Anthropic: A deep dive into building an AI-first customer service team with Isabel Larrow.
AI Transformation Session: Explore emerging AI trends and best practices for integrating AI into support operations.
AI Solutions Panel: Hear from CX leaders across industries on successful AI transformations and future strategies.

Networking Opportunities

Engage with fellow attendees during roundtable discussions and roundtable evaluation sessions. These interactive segments are designed to foster collaboration, share experiences, and build lasting professional relationships that can drive your AI initiatives forward.

Boost Your Business with AI-Powered Customer Service

Attending Pioneer is not just about gaining knowledge—it’s about applying it to overcome real-world challenges. Small and medium-sized businesses (SMBs) often grapple with limited resources and the need for efficient customer support. By leveraging AI-driven solutions showcased at Pioneer, such as customer service AI agents, you can streamline operations, provide 24/7 support, and enhance customer satisfaction without overwhelming your team.

Register Today and Transform Your Customer Service Strategy

Don’t miss out on this unparalleled opportunity to immerse yourself in the latest advancements and network with industry leaders. Whether you attend in-person in NYC or join virtually from anywhere in the world, Pioneer 2025 is your gateway to redefining customer service through AI.

Register Now and take the first step towards transforming your customer service operations with cutting-edge AI solutions.

Join Pioneer: The Premier Summit for AI Customer Service Leaders

Customer Service AI Events